Legal & Compliance

London Airport Transfers Ltd is a TfL-licensed (Operator licence #: 009730) private hire operator committed to full compliance with UK law and Transport for London regulations. This section sets out our key legal documents.

Terms & Conditions

Before making a booking, we recommend reading our Terms & Conditions carefully. They set out how bookings are confirmed, what happens if you need to cancel, how we handle waiting time at airports, and what we ask of passengers during the journey.

Read our Terms & Conditions

Privacy Policy

Our Privacy Policy explains what personal data we collect from clients and website visitors, how we use and store it, how long we retain it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Read our Privacy Policy

Employment of Ex-Offenders Policy

As a TfL-licensed operator, we are required to have a clear, documented policy on employing people with criminal records. This document explains how we assess suitability for each role, what checks we carry out — including enhanced DBS checks — and how we handle that information confidentially. It reflects both our legal obligations and our commitment to fair treatment.

Read our Employment of Ex-Offenders Policy

London Airport Transfers Ltd — TfL Private Hire Operator Licence holder — Registered in England and Wales.

For any compliance or legal queries: {{block type="cms/block" block_id="block_contacts_email-grn"}} — Tel: {{block type="cms/block" block_id="bs_phone-w-link"}}

Page last updated: February 2025.

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